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Mon-Tues-Thu-Fri8.00am - 6.00pm
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Wednesday9.00am - 6.00pm
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06 370 0011 or 0800 222 505
Welcome to Masterton Medical
Masterton Medical is Wairarapa’s largest medical practice. We have a highly trained team of 20 doctors and 30 nurses who have come from all over the world to work in the Masterton community. We are proud to offer our patients a wide range of medical services – from immunisations through to specialist clinics and minor surgery.
We are committed to providing patients with the best quality of care as reflected in our Purpose, Vision and Values. Our Practice Charter details our approach to looking after our patients, as well as patients’ own responsibilities when they are in contact with the practice.
Masterton Medical respects patient confidentiality and ensures the privacy of patients in accordance with both the Health Information Privacy Code 1994 and our own Privacy Policy.
Your Healthcare is our Priority
At Masterton Medical our friendly team is dedicated to putting your healthcare first. You are our priority and our comprehensive range of services is aimed at meeting your individual needs.
Te Rangimarie Clinic
We operate this clinic for families who prefer to see a doctor or nurse in a Marae setting.
Nurse Led Clinics
Our highly trained nurses run a range of clinics for non-life threatening illnesses.
Minor Surgery
We have a specialist team to take care of minor surgical procedures.
Masterton Medical
Information for Patients
Phone Triage Service
Masterton Medical operates a phone triage service for patients who ring in between 8.00 – 9.00 am and request an urgent or same day appointment.
Video Consultation
Before your Video Consult
To get the best out of your time with one of our doctors in your upcoming video consult we recommend you go through the Pre-Call test. This can be done at any time prior to your video consult. It only takes a few minutes to complete. On the device you will use for your consult, click on this link
https://doxy.me/mmlitroom This room is for testing only.
Supported Browsers
Enter your name and click check in. Click on the Pre-call Test button
Follow the prompts and you should be ready for your video consult
How to check in for your video consult
Go to our Doctors page and click on the video consult link under the photo of the Doctor you have an appointment with. Enter your name and click check in.
Your doctor will start the session
Call Tips
• Make sure you have a good internet connection
• Restart your device before your visit
• Test your camera and mic using Pre-call Test
• Need help? Send a message to Doxy Me https://doxy.me
Pay on the Day
Masterton Medical has a ‘pay on the day’ policy.
Update your Records
Help us to keep your records current by updating your information. We need to know if you have recently moved or changed your name, email address or phone number. We are also keen to know if you are a non-smoker, an ex-smoker or a current smoker.
Ring us on 06 370 0011 or email [email protected].
Enrolments
We are currently enrolling patients who are:
Residents of Masterton or Eketahuna or residing north of Clareville.
Not enrolled in another Wairarapa practice.
Click here to print an enrolment form and fill in at your leisure, or visit us at the practice. Bring completed form/s to the Wellness reception at Masterton Medical along with photo ID and any supporting documents eg. Visa’s, Passport.
Test Results
It is Masterton Medical’s practice policy to directly notify our patients of any significant test result as soon as possible. Where a test result is normal, patients will be advised of the result via their preferred method of communication. Patients who are registered with ManageMyHealth can access their results directly via the secure ManageMyHealth website.
Wairarapa After Hours Service
This is an urgent care service only. It is run by all the Wairarapa medical practices and GPs on a rota basis. This service operates from the Masterton Medical building at 4 Colombo Road.
If you have an urgent medical issue after hours, please phone 06 370 0011. You will be connected to Healthline and if necessary put through to the duty doctor.
Masterton Medical Pharmacy
The pharmacy is a separate business, located adjacent to Masterton Medical. It is open from Monday to Friday from 8.00am to 6.00pm and on Saturday from 9.00am to 12.30pm.
Wellington SCL (Sample-taking and testing lab)
Run by Wellington SCL, this sample-taking and testing service is available from 7:50am to 4:30pm – weekdays – at 24 Lincoln Road and from 9.00am – 1:00pm – every day – at Masterton Medical.
Te Rangimarie Clinic
This is Masterton Medical’s marae-based clinic on Cole Street .Appointments at Te Rangimarie are available to enrolled patients only from 8:30am – 12:30pm on Mondays, Tuesdays, Thursdays and Fridays and from 9.00am – 12.30pm on Wednesdays. As at November 2019, Te Rangimarie has closed its books to new patients.
A secure online service available at Masterton Medical
What is Health Care Online?
Safe & Secure
ManageMyHealth™ is safe and secure, using technical security similar to what you would experience with your internet banking.
How it works?
By registering with ManageMyHealth™ at Masterton Medical, you will gain 24/7 access to your health information and health services online.
Download ManageMyHealth Mobile App
The official ManageMyHealth mobile app for iPhone and Android is now available for download.
Phone triage service
Masterton Medical operates a phone triage service for patients who ring in between 8.00 – 9.00 am and request an urgent or same day appointment.
- Find out more about phone triage
Health Navigator
Described as the ‘go to’ health site, Health Navigator is a New Zealand based resource providing practical, reliable and informative advice across a range of health issues.
- Learn more about Health Navigator
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