Masterton Medical is strengthening the security and privacy settings of our patient portal. These updates form part of our ongoing security review and reflect increased health-sector expectations. Multi-Factor Authentication (MFA) Now Required From Friday, all patient portal users will be required to use Multi-Factor Authentication (MFA).Each time you log in, a One Time Code (OTC)
Read moreFrom 1 February 2026, new national prescribing rules mean that some patients may be eligible for prescriptions lasting up to 12 months. It’s important to know that not everyone will qualify, and every GP and practice across New Zealand will apply these rules differently. A 12‑month prescription will only be given when your clinician believes
Read moreWe’re pleased to let you know that our Vensa portal online services are now back up and running following due diligence discussions with Vensa, our technology partner. While we take privacy and security seriously and follow best-practice standards, it’s important to understand that no online system can ever be 100% risk-free. Your health information is
Read moreKia ora koutou, You may have seen recent news about a cyber security incident involving the Manage My Health (MMH) patient portal. We understand this is concerning and want to provide clarity on what’s happening and what you can do. Masterton Medical and MMH Masterton Medical ceased using Manage My Health as its patient portal
Read moreManage My Health has confirmed that a cyber security incident took place at the end of December where some patient documents on its platform were accessed.The breach has been contained, and their systems are working normally. If any of your information on Manage My Health has been impacted, the Manage My Health team will get
Read moreYour health information, available nationwide We are expanding the information available to your doctors and other healthcare providers, no matter where you are in Aotearoa New Zealand. We are doing this through a new health information connector called the Shared Digital Health Record. Having this access to your information will help healthcare providers give you
Read moreOur November patient newsletter is online. You can access it from our newsletter page here Newsletters – Masterton Medical
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