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Patient Portal

We’ve Moved to a New Patient Portal

Masterton Medical has retired the Manage My Health portal as of September 2025. We now use Vensa for all online services including:

  • Repeat prescriptions
  • Appointment bookings
  • Secure messaging
  • Viewing lab results

The Vensa portal works on any device — no app required. Just use your preferred browser.

Why the Change?

Our goal is to provide a more seamless and efficient online experience. Vensa offers improved features and a simpler interface to help you manage your health more easily.

What About Manage My Health?

The Manage My Health portal is no longer active. All online services have moved to Vensa. If you previously used MMH, you’ll need to sign up for Vensa to continue accessing online services.

How do I sign up?

If you haven’t signed up yet, click the button below to register with Vensa
Full details of the sign-up process can be found here. Vensa portal signup process

Sign up to the Vensa Patient Portal

How do I login in?

Click below to log in to your Vensa account

Vensa Patient Portal Login

Having issues with the portal?

If you’re experiencing issues with the portal, we want to help.
For login in or account sign up issues, please contact the friendly support team at Vensa. Email [email protected]
For anything else, please let us know via our Contact Us page.

FAQs

Can I still access Manage My Health?

Yes, you can still log in to Manage My Health, but it will only contain historical information. No new updates have been added since September 2025. You will not be able to order repeat prescriptions or book appointments through the platform.

Will my health records transfer to Vensa?

Yes, your records remain securely stored with Masterton Medical.

Do I need to download an app?

No, Vensa works in your browser. There is no app available for Vensa in the Apple App Store or Google Play Store.
However, you can add a shortcut to your home screen for quick access:

For iPhone (iOS)
  1. Open the browser: Launch the Safari app on your iPhone.
  2. Go to the Vensa login page: Navigate to login.vensa.com/home.
  3. Open the Share menu: Tap the Share button, which looks like a square with an arrow pointing upwards. 
  4. Select “Add to Home Screen”: Scroll down the menu and tap on the option “Add to Home Screen”. 
  5. Name the shortcut: You can change the name of the shortcut from its default to something simpler. 
  6. Add to Home Screen: Tap “Add” in the top right corner to place the shortcut icon on your home screen. 
For Android
  1. Open your browser: Launch the web browser on your Android device and go to the Vensa login page. 
  2. Open the menu: Tap on the browser’s menu icon (often three dots). 
  3. Add to Home Screen: Find and select the option to “Add to Home Screen” or “Add Page To”. 
  4. Confirm the addition: A dialog box will appear, allowing you to name the shortcut. Tap “Add” to place it on your home screen. 

Is my health information safe on Vensa?

Yes.
Vensa uses strong security measures to protect your personal and medical data.
This includes encrypted connections, secure login processes, and strict access controls.

Has Vensa ever had a data breach?

No.
As of October 2025, there are no reported data breaches involving Vensa Health or the Vensa patient portal.

What security features does Vensa offer?

  • Two-step sign-in (PIN + password)
  • Account lockout after multiple failed login attempts
  • Notifications for failed login attempts
  • Secure messaging between you and your GP
  • Encrypted data storage and transmission

Can I do anything to keep my account secure?

Yes!

  • Use a strong, unique password
  • Don’t share your login details
  • Log out after using the portal, especially on shared devices
  • Contact [email protected] if you suspect any suspicious activity
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