UNABLE TO MAKE YOUR APPOINTMENT?
If you have made an appointment and are unable to make it, please let us know as soon as you can. You can phone us on 370 00 11 or from a cell phone on 0800 222 505. We unfortunately have a number of appointments per day that patients have booked and then don’t show up for. Someone who is unwell could use that appointment that you no longer need so please give us a call. There is a charge of $15 for missed appointments where we have received less than 4 hours’ notice.
Like all medical centres, our policy is for payment on the day of consultation. So a reminder to please settle your account before you leave. There may also be additional charges for consumables or other services depending on your requirements on the day. If payment on the day is not possible within your budget, we welcome payment plans. You can set up an AP for an amount and frequency that suits your budget, so please talk to us if you would like to consider this option. Unpaid accounts will incur collection costs.
We are please to welcome Dr Alka Kheterpal to the team. Dr Alka is working part time over 5 days and will be taking over the care of patients previously under Dr Eugenia Ogbah and Dr Sarah Fatland.